條款及細則
會員申請資格及程序
申請人必須先下載本應用程式，並透過本應用程式進入「會員登記」頁面，登記姓名，身份證或護照號碼，手提電話及電郵地址建立 Sound Dept會員帳戶。每人只可申請一個會員帳戶。
申請人須填妥「會員登記」頁面上必須填寫的項目並提供真實而準確的資料。如會員登記之資料不正確，會員之權利將不受保障，本公司有權不處理任何資料不完整或不準確的申請，及/或凍結，取消會員之資格，並保留絕對權利，拒絕接受任何會員申請，而無須給予任何理由。
申請人成功申請後會收到手機短訊確認碼(SMS)，閣下必須輸入確認碼方可完成整個會員登記程序成為會員。
此應用程式兩種會員類型，包括“粉絲”和“會員”，在申請者充值之前，其會員狀態為“粉絲”直至申請者支付充值款項。 充值/充值金額是固定的，只有4個選項，包括$ 19800，$ 23800，$ 49800和$ 99800。 基於每個會員有不同的充值金額，個別會員餘額將有不同的到期日， $ 19800 / $ 23800 (3個月)和 $ 49800 / $ 99800 (6個月)。 有效會員期內的其他充值將授予會員有效期延長，有效期將重新計算。 生日促銷有效期從生日前1週到生日後1週。 在此期間，充值的新加入會員或舊會員將獲得一張50％的優惠券。 優惠券的有效日期僅適用於一天，直到第二天的上午6點為止。
本公司尊重個人資料私隱，並且全力執行和遵守保障資料原則，以及《個人資料（私隱）條例》。
會員積分使用條款
會員之後每惠顧$100賺取5積分。以$100之倍數為基本單位。公司折扣、優惠或現金券、服務費均不獲給予積分。所有積分由會籍登記日起計算，每60日積分會自動注銷，並再次重新計算。
賺取的積分將於交易後7個工作天內更新。使用積分將於換領時即時扣減。使用積分時，必須於下單時聲明使用積分並出示有效的會籍證明以進行換領。積分不能兌換現金。積分有效日期與會籍有效日期相同，未用的積分將隨會籍逾期而無效。積分不可轉贈或轉移給他人使用，亦不可與其他會員之積分合併使用。積分結餘以Sound Dept的紀錄為準，不得異議。如有任何爭議，本公司保留會員資格和積分事宜的最終決定權利。
儲值及增值服務
增值服務只在店內提供，若卡內餘額不足以支付交易金額，可用現金、信用卡、支付寶支付餘額。
會員可經以下途徑查閱會員卡內的儲值額
- 手機應用程式；或
-手機短訊 (SMS) ；或
- 查看收據上的紀錄。
儲值和會籍的生效期掛鉤，會籍失效時，儲值亦會隨之失效和自動註銷。
戶口遺失或被竊
會籍如有遺失或被竊，會員必須立即以電郵至info@soundepartment.club通知本公司 。會員有責任保管其戶口。對於因會員的遺失或被竊所引起的任何損失，本公司一概不負責。會藉只供會員本人使用，不得轉讓予他人，如有需要，會員可能須要出示身份証明文件，以茲核對。
會員對 Sound Dept之組織、運作或管理無權參與，亦對本公司之任何財產無任何權利或追索權。
終止會籍
會員可隨時以書面通知終止其會籍，屆時任何未使用之餘額及積分將予註銷，會員資格亦會被終止。
若有違反Sound Dept條款及細則、積分或會籍的使用構成未經許可行為、不檢行為、欺詐行為或其他非法行為，本公司有權停止有關人士參與Sound Dept及/或即時終止有關人士的會籍（不論是否發出通知）。本公司不會承擔因此而引起的損失或損害，並有權採取行動要求補償因任何違反會員計劃之行為而導致本公司遭受的任何損失。
本公司保留絕對權利於任何時間，在合理可行的情況下，透過給予合理的通知，終止Sound Dept會籍的運作，無須給予任何理由。會員之一切權利及優惠即告終止。本公司將不會承擔因此而引致的損失或損害。
其他事項
因條款及細則引起之任何糾紛，以本公司為唯一及最終審裁人，所作出裁決，對會員有完全約束力。
Sound Dept會籍一經使用，即表示會員已接納Sound Dept條款及細則。
本公司保留隨時修訂《條款及細則》或取消之權利而無須事先通知。一切變更或修訂在本應用程式公佈時立即生效。會員應定期透過本應用程式查看《條款及細則》是否有所修改，因爲會員對本應用程式的持續使用即表明會員接受《條款及細則》的任何變更。如有任何爭議，本公司保留最終之決定權。
會員《條款及細則》的中、英文版本若有歧異之處，概以中文版本為準。
聯繫我們
如果你對我們的私隱政策或慣例有任何要求查詢或意見請電郵至info@soundepartment.club
在一般情況下，收到相同並驗證你的身份後，你的請求或詢查將會在14個工作日內處理。
Terms & Conditions
General Membership Application and Eligibility
The applicant is required to download this Application and register for the membership with full name, ID No or passport no, mobile phone and email address to create Sound Dept Account in the Application. Each person may apply for one membership only.
In order to apply for the membership, the applicant must complete all mandatory fields in the application form in full and provide true and accurate information. Member his own benefit and rights would not be protect if incorrect data was fields up. The Company have the rights to reject and/or will not process the any incomplete or inaccurate application; and have the rights to frozen and/or cancel the membership; and reserves the right to decline any application at its sole discretion and without giving any reasons therefor.
Two member types are available including “fans” and “member”, the member status will be “fans” before applicant top up their membership, until the applicant make the top up payment. Top up/recharge amount is fixed, only 4 options including $19800, $23800, $49800 and $99800. The credit balance in each individual membership will have different expiry dates based on different top up amount, 3 months $19800/ $23800 top-ups and 6 months for $49800/ $99800 top-ups. Additional top-ups during valid membership period will grant members an extension of expiry date, the valid period will be recalculated.
Birthday promotion valid from 1 week before birthday to 1 weekk after birthday. During this period, any new join member or old member who top up will receive one 50% off coupon. Coupon valid date only for one day, until 6AM of the next day.
Personal data and is committed to fully implementing and complying with the data protection principles and all relevant provisions of the Personal Data (Privacy) Ordinance ("the Ordinance").
Points Redemption Terms of Usage
Points will be calculated based on the net bill total after discounts (if any). $100 equal to 5 point. Base on the 100 multiple. Points will not be saved through corporate discounts, cash coupon, or service charges. Points are only valid for use during transactions happening in 6PM – 12AM.
All points to be expired in every 60 days starting from the joining date and points will be cleaned up and recalculated every 2 months.
It will take 7 calendar days after a transaction for points to be processed and credited to Members’ accounts. Points used will be deducted from the Member’s account instantly. When order to redeem the gifts, should request to use the Points. Points shall be expired upon the expiration of the membership. Any unused Points will be voided upon expiration of the membership. Points are not transferable and cannot be used in combination with or shared between other Member accounts the Member may have. In case of disputes, the Company reserves the right of final decision on Membership and Points matters.
Stored Value- And Value-Added Service
Top-up service available at the restaurant cashier. If the stored value amount is not enough for the transaction, the rest of the payment can settle by cash, credit card, and any other payment accept at the cashier. Member can retrieve the transaction record through apps or SMS message or from the receipt. The effective of the Membership is linked with the stored value service, the balance of the stored value to be automatic cancelled together with the cancellation of the Membership.
Malfunction / Loss of Member Account
In the event that the membership is lost or hacked, member shall immediately report such loss to the Company by email at info@soundepartment.club. Member is responsible for the safekeeping of his/her Member account. The Company is not responsible for any loss suffered by member resulted from the lost or stolen of a Member Account. Membership is not transferable or assignable and is for the member’s personal use and benefit only. Verification of the member's identity may be required at the sole discretion of the Company. Member has no right to participate in the constitution, operation or management of the Membership nor any right in or any claim to any assets of the Company.
Termination of Membership
Members can terminate their Membership at any time by giving written notice to the Company. Any unredeemed Values and Points will be cancelled/forfeited and membership will be terminated. Any misconduct, fraud, misuse of points by any Member is found or failure to adhere to the Terms and Conditions and/or any other related terms and conditions may result in immediate termination of Membership and cancellation of all Points with or without prior notice.
The Company reserves absolute right to terminate Membership at any time with reasonable notice, where reasonably practicable, without giving any reasons therefor. All rights and privileges of the Member shall cease upon the termination of the Membership and the Company will not be liable for any loss or stolen resulting therefrom.
Miscellaneous
In the event of any disputes arising from Sound Dept or the Terms and Conditions, the Company shall be the sole and final arbiter of such disputes and its decision shall be absolute and binding on the member. A Member's use of Membership is deemed to be an acceptance of the Terms and Conditions. The Company reserves the right to amend the Terms and Conditions of Membership without prior notice. All changes or amendments are effective once announce on the Application. Member should regularly check whether this Terms and Conditions has been modified via the Application, as the Member’s continued use of the Application indicates the acceptance of any change to this Terms and Conditions. In case of any disputes, the decision of the Company shall be final.
Languages
Should there be any differences or inconsistencies between the Chinese version and English version of this Policy, the Chinese version shall prevail.
Contact Us
Should you have any requests, enquiries or comments to our Privacy Policy or Practice, please email at info@soundepartment.club.
In general circumstances, your requests or enquiries will be handled within 14 working days after receipt of the same and verification of your identity.